Oregon State University has enabled two-factor authentication for internal users for services on campus, including RELMS. The Duo app will receive notifications of authentication requests which you can either approve or deny. More information on Duo enrollment can be found on the OSU UIT page.
How do I reserve time or request services from a Facility using RELMS?
Go to the Make a Payment page, and follow the link for the RELMS Facility.
Each payment source has an owner and may also have authorized purchasers and/or business administrators.
o Owners receive billing notifications for their payment sources, can review and dispute charges, and have the ability to add and remove purchasers.
o Purchasers may use a payment source and will receive receipts for their individual purchases, but do not otherwise have any control over the payment source.
o Business administrators receive billing notifications at the same time as owners and have the ability to review charges on their behalf.
RELMS uses three types of payment sources:
o Internal users: Indexes only. Indexes are validated directly with OSU’s financial system.
o External users: Purchase Orders. Payment can then be made with check, credit card, ACH or wire transfer.
o External users: Non-Purchase Orders. Payment can then be made with check, credit card, ACH or wire transfer.
Login to RELMS:
To dispute an order in review:
Facility Directors, Facility Administrators, and Training Request Recipients receive an email notification.
Review the following screenshots:
Users are logged out by default to prevent accidentally taking actions under the wrong account, which could occur in a facility where many users are sharing one computer to start and end reservations. If users have other tasks to attend to, choose "Stay logged in" to avoid getting logged out.
This may be caused by old browser cookies for the "oregonstate.edu" domain. Try clearing your browsers cookies and use the "Sign in with ONID(link is external)" button again with your OSU ONID.
The password you are using doesn't match the password RELMS is expecting. You may need to reset your RELMS password, using this link:
https://relms.oregonstate.edu/users/password/reset(link is external)
RELMS will send an automated email with instructions to change your password and allow you to login again. Note: the automated email may be delivered to your spam folder.
RELMS will send an automated email with instructions to unlock your account. Note: the automated email may be delivered to your spam folder.
Resetting your RELMS password will also unlock your account, using this link:
No, RELMS user accounts are universal; one account covers all facilities. If you are a first-time user of RELMS, please request an account using the “RELMS Facility - External User Account Request” or “RELMS Facility - Internal User Account Request” form.