Instructions for COI training in CITI
This instruction document is provided for Oregon State University employees, students, and affiliates who seek to complete one or more research-related compliance training course(s) hosted on the CITI Program website.
OSU sponsors this training resource for the following compliance areas in the Office of Research Integrity. You may also want to download the CITI: Guide to Getting Started at Oregon State University.
CITI Program - Guide to Getting Started
This guide provides instructions on how to create an account, select and begin courses, and describes documentation of training once completed. The information below provides screenshots from an OSU account navigation.
Instructions, including a video format, are also available at the CITI Program website.
New Registration
Registration Step 1 of 6 - Begin your new account
To begin your new account registration with CITI Program, please choose the option below that applies to you, and complete Step 1 of 6.
- If you have an @oregonstate.edu email address and need to complete a CITI Program course, then use OSU’s single sign-on (sso) system to register or login to CITI Program link.
- In Step 1, choose “Select your Organization Affiliation,” then select “Oregon State University (SSO)” as your organization.
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- In Step 1, choose “Select your Organization Affiliation,” then select “Oregon State University (SSO)” as your organization.
- If you are a research collaborator affiliated with another institution and you already have a CITI Program account, you will want to login to your current CITI account, then add Oregon State University as an affiliate institution using these instructions.
- If you forgot your CITI Program username or password click on the “Forgot” link to retrieve your username or reset your password.
- If you are a research collaborator and you do not already have a CITI Program account, then select “Register” on the CITI Program home page.
- Select “Oregon State University” (do not choose the SSO option) as your organization. Then select “Create your CITI Program Username/Password”
Registration Step 2 of 6 – Name and email address
If you register through OSU’s single sign-on system, your name and OSU email (primary email) will be entered automatically. You may be prompted to enter a secondary/backup email address. If you are registering from outside of OSU, then enter your first and last name, your primary email address used for work/research, and your secondary/backup email address.
Registration Step 3 of 6 – Username and password
Registration Step 4 of 6 – ORCiD, country of residence, allow vendor to contact or not
Registration Step 5 of 6 – Continuing education questions
Registration Step 6 of 6 – Affiliate with an Institution: member profile questions
- Language Preference
- Institutional email address (+ verification entry)
- Highest Degree (dropdown list)
- Employee Number (OSU)
- Department
- If you are from outside of OSU, then enter the first & last name of the principal investigator based at OSU for your collaboration project)
- Role (dropdown list)
- Address fields (not required)
- Work Phone (required field –enter your current contact number for research/work purposes)
Choosing your course(s): Select Curriculum
You will be presented with a series of course enrollment questions that cover each instruction area offered by OSU. Each question has one or more courses associated with it, and this is where you will choose the courses to add to your account.
If you know you are required to take a particular course but are unsure about which one you need, then review the Office of Research Integrity training page, or contact the appropriate unit office for clarification.
At this time, there are nine sections/questions that list courses you can take:
- Human Subjects Protection
- Institutional / Signatory Officials
- Vertebrate Animal Research Training Courses
- Vertebrate Animal Research (optional courses)
- Responsible Conduct of Research
- Conflicts of Interest
- Export Compliance
- Biosafety/Biosecurity
- Research Security
Don’t forget to click the “Submit” button at the bottom of the page.
Login to your establish CITI account
If you already have a CITI account and an @oregonstate.edu email address, use OSU’s SSO link to login to CITI.
Otherwise, login to CITI from your current institution’s website; or from CITI’s homepage. The registration and login buttons are in the upper right corner of the page.
Viewing and Changing Your Courses
If you know you are required to take a particular course but are unsure about which one you need, then review the Office of Research Integrity training page, or contact the appropriate unit office for clarification.
After you login to CITI, you will land on CITI’s "My Courses" page, as shown in the screenshot below.
Click “Institution List”, then click “View Courses” to see the courses you’ve added to your account.
Your course list is divided into “Active Courses” (courses you have started), “Courses Ready to Begin” (courses you have chosen, but not yet started) and “Completed Courses.”
Next, scroll down the page to the Learner Tools for Oregon State University box. The links in this section provide you with additional course and account options.
Add a Course takes you to the course enrollment questions page, where you can choose additional courses to add to your account, depending on your answers. Don’t forget to click “Submit” at the end!
Remove a Course takes you to your current course list, allowing you to deselect any that are no longer needed.
View Previously Completed Coursework allows you to see your past scores, view course expiration dates, and print-view-share completion records.
Update Institution Profile allows you to update your institution-specific account details, such as your OSU employee number, email, department, role in research, etc.
Starting and Completing Your Courses
Click the title of a course to begin (or continue) that course.
- To begin, you must first complete the Assurance Statement. The system will not allow you to start the course modules until you have clicked "accept" where indicated.
- Quiz Scores: Most courses require a specific minimum passing grade that is determined by your quiz scores. For example, OSU’s Conflicts of Interest course requires a score of 100% for each quiz.
- If you do not achieve a passing score on a quiz, you are encouraged to retake it right away, prior to moving to the next section. See Review Module / Retake Quiz outlined in green in the screenshot below.
When you successfully pass the course, you will be presented with a menu of options for what you can do next, as shown in the screenshot below.
Sharing Your Course Completions
CITI Program offers two kinds of documentation to reflect successful course completion - Completion Reports and Completion Certificates.
Both are available from the Records tab.
- Completion Reports are "transcripts" that include all quiz scores.
- Part 1 shows scores at the time you completed and passed the course.
- Part 2 reflects any subsequent quiz attempts.
- Completion Certificates are "diplomas" that do not include quiz scores. They are more suitable for sharing on public sites.
Each Completion Report and Completion Certificate has a unique "verify" link that you can send to others to share your results (or use for online posting).
A notice of successful completion is automatically sent to the OSU office that oversees the training (for example, the Animal Program office receives animal and IACUC-related training) within 24 hours.
You also have the option of using the View-Print-Share or Share Link buttons as needed, to send a copy of a Report or Certificate to your Principal Investigator or supervisor.
Updating Your Profile Information
CITI connects your profile information with the courses you complete in CITI. You can update your profile information by clicking on the down-arrow icon next to your name, and then clicking on “Profiles.”
Getting Help / CITI Support
CITI has many FAQs, guides and videos for their users. You can contact the CITI Support Group by email at [email protected]. Phone support is also available Mon - Fri, 9:00 a.m. - 7:00 p.m., U.S. Eastern Time 1-888-529-5929.